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THE IMPACT OF JOB SATISFACTION ON THE LEVEL OF PERFORMANCE A Case Study of Nigerian Bottling Company Plc

 

TABLE OF CONTENTS

 

Declaration.. iii

 

Certification.. iv

 

Dedication.. v

 

Acknowledgement. vi

 

Table of Contents. vii

 

List of Tables. ix

 

Abstract. x

 

CHAPTER ONE.. 1

 

1.0      Background of the Study. 1

 

1.1      Research Questions. 5

 

1.2      Purpose of the Study. 5

 

1.3      Hypothesis. 5

 

1.4      Significance of the Study. 6

 

1.5      Scope of the Study. 6

 

1.6      Limitation of Study. 6

 

1.7      Plan of Study. 7

 

1.8      Definition of Concepts. 7

 

CHAPTER TWO.. 9

 

2.0      Literature Review.. 9

 

2.1      Introduction.. 9

 

2.2      The Influence of Job Satisfaction on Employee Performance. 11

 

2.3      Procedure for Evaluating Job Satisfaction.. 15

 

2.4      The Need for Job Satisfaction in Firms. 20

 

2.5      Importance of Job Satisfaction.. 22

 

2.6      Conceptual Framework of Productivity. 28

 

CHAPTER THREE.. 30

 

3.0      Research Methodology. 30

 

3.1      Historical Background of Nigerian Bottling Company Plc Ikeja Plant ‘A’30

 

3.2      Organisational Structure at the Plant Level31

 

3.3      Structure of the Management and Unions. 32

 

3.4      The Study Population.. 33

 

3.5      Sampling Technique. 34

 

3.6      Method of Data Collection.. 35

 

3.7      Technique of Data Analysis. 35

 

CHAPTER FOUR.. 37

 

4.0      Analysis of Data. 37

 

4.1      Introduction.. 37

 

4.2      Data Analysis. 39

 

4.3      Testing and Interpretation of Hypothesis. 46

 

CHAPTER FIVE.. 48

 

5.0      Summary, Conclusion and Recommendation.. 48

 

5.1      Summary of Findings. 48

 

5.2      Conclusion.. 49

 

5.3      Recommendation.. 50

 

Bibliography. 52

 

Appendix. 53

 

 

 

ABSTRACT

This project is about the impact of job satisfaction on the level of performance. The relationship between job satisfaction and job performance was established hence looked into other factors that could lead to productivity. Job satisfaction has been so important and badly needed in business organisation that a number of studies have been made over the years to find out what job factors are most important to them in terms of job satisfaction or dissatisfaction.


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