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THE ROLE OF MANAGEMENT INFORMATION SYSTEM (MIS) IN OPERATION AND PERFORMANCE OF NIGERIAN BANKS

 

ABSTRACT

Information is the lifeblood of any organization. An establishment is as lively and healthy as the quality of its information system and how it is effectively and efficiently managed. We are living in a time of great change and working in an information age. Managers have to assimilate masses of data, convert the data into information, form conclusion about that information, and make decision leading to the achievement of business goals and objectives to ensure continuity. For an organization, information is as important as other resources like money, machinery and manpower which therefore calls for it proper management. This research work looks at the roles of management information system (MIS) in operation and performance of Nigerian banks. Four banks were selected (United Bank for Africa, First Bank of Nigeria, Skye Bank of Nigeria Plc and Union Bank of Nigeria Plc) for the purpose of the study on which the dynamics of MIS was examined so as to open the eyes of starters and practioners to simple but critical factors in MIS that can spell doom if adequate attention are not paid to them by the organization. Questionnaire was administered to the officials and staff of the selected banks to collect relevant and vital information for the purpose of achieving the stated objectives of this research work. Annual reports and financial statement of these banks for the period 2004-2008 was also used in computing some ratios all of which are vital performance indicators that informs stakeholders on the performance and operations of there firm on which decisions can be based. Text books and journals were reviewed and internet was surfed to gather relevant data on the study.... DOWNLOAD TO READ MORE

 

 

 

TABLE OF CONTENT

 

Title page

 

Certification

 

Declaration                                         

 

Dedication

 

Acknowledgement

 

Table of Contents

 

Abstract

 

CHAPTER ONE

 

1.0       Introduction

 

1.1       Statement of Problem

 

1.2       Objectives of Study

 

1.3       Significance of Study

 

1.4       Scope of Study

 

1.5       Formulation of Hypothesis

 

1.6       Plan of Study

 

1.7       Definition of Terms

 

CHAPTER TWO

 

2.0       Literature Review

 

2.1       Elements of Management Information System (MIS)

 

2.2       Information needs at various organization levels

 

2.3       Information life cycle

 

2.4       Management Information System Design

 

2.5       Types of Management Information system

 

2.6       Functions of management information system

 

2.7       Benefits of MIS

 

2.8       The need for MIS

 

2.9       Effect of MIS

 

2.10    Users and purpose of organizational information

 

2.11    Characteristics of a reliable computerized banking system

 

2.12    Problems associated wit MIS

 

2.13    Reasons for resist resistance to MIS

 

2.14    Overcoming the resistance to MIS

 

2.15      Risk associated with MIS

 

2.16      Assessing vulnerability to MIS

 

2.17      Progress made in the computerization of the Nigerian financial system

 

CHAPTER THREE

 

3.0       Research Methodology

 

3.1       Introduction

 

3.2       Research Design

 

3.3       Research Instrument

 

3.4       Population of the study

 

3.5       Sample and Sampling Technique

 

3.6       Validity of the Questionnaire

 

3.7       Test of Reliability

 

3.8       Distribution and collection of questionnaire

 

3.9       Data Analysis Technique

 

3.10    Decision Rule

 

CHAPTER FOUR

 

4.0       Presentation Analysis and Interpretation of data

 

4.1       Introduction

 

4.2       Presentation of Data

 

4.3       Analysis and Interpretation of Data

 

4.4       Testing of Hypothesis

 

4.5       Summary of Findings

 

CHAPTER FIVE

 

5.0       Summary Conclusion and Recommendation

 

5.1       Summary

 

5.2       Conclusion

 

5.3       Recommendation

 

REFERENCES/BIBLIOGRAPHY

 

APPENDIX         I

APPENDIX         II

 

 


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