A SURVEY OF THE EFFECTS OF FRINGE BENEFITS ON EMPLOYEES PERFORMANCE IN THE HOSPITALITY INDUSTRY (A Case Study of TBT hospital Benue State)

ABSTRACT The study is aimed at surveying the effects of fringe benefits on employee performance in the hospitality industry. Because of the reduction or stagnancy in employee performance, the idea of fringe benefits was introduced to increase employee performance. The research began by collecting data from primary and secondary sources. The primary sources were derived from questionnaires administered to the employees of Sofitel The Moorhouse, while the secondary data were obtained from different sources mainly textbooks, journals, conferences, publications and manuals e.t.c. The population study is the totality of all the workers, management of Sofitel The Moorhouse, ikeja. The number of employees in Sofitel The Moorhouse is 175, which was also adequate for sample size of 122. Three hypothesis tested in this study include, the significance relationship between employee performance and health benefits, effects of withdrawal of health benefit on employee productivity, impact of provision of health benefit on interpersonal relationship in the organization. The following was the findings; it showed that fringe benefits to employees of Sofitel The Moorhouse; were designed to increase employee productivity through different benefits like health benefits. Finally, the study concluded that financial reward and material rewards fringe benefits to the employees is a prime motivator for improved employees productivity.

TABLE OF CONTENTS Title Page..i

Approval page.ii

Dedication...iii

Acknowledgement.......iv

Abstract....v

Table of Contents........vi

CHAPTER ONE:

INTRODUCTION 1.1

Background of the Study.1

1.2 Statement of the Problem....3

1.3 Objective of the Study...4

1.4 Research questions....5

1.5 Statement of hypothesis5

1.6 Significance of the Study..6

1.7 Scope of the Study..7

1.8 Limitation of study..7

1.9 Definition of terms..8

References

CHAPTER TWO: REVIEW OF RELATED LITERATURE

2.1 Theoretical framework of the study...10

2.2 Historical Background of the study25

2.3 Current Literature review on Theories Postulated Above..30

References

CHAPTER THREE: RESEARCH METHODOLOGY

3.1 Research design ..43

3.2 Sources of Data.....43

3.2.1 Primary Sources Of Data.43

3.2.2 Secondary sources of Data....43

3.3 Population of the study.44

3.4 Sample size and determination of sample size.44

3.5 Method of Data collection.45

3.5.1 Questionnaire Design, Distribution And Collection of Responses.46

3.5.2 Secondary Method of data collection.46

3.5.3 Method of Data Presentation and Analysis.....46

References.

CHAPTER FOUR: PRESENTATION OF RESULT

4.0 Data presentation and Analysis...

4.1 Data presentation..

4.1.2 Demographic characteristics

4.1.3 Presentation According To Key Research Questions

4.2 Analysis based on Research hypothesis

CHAPTER FIVE: SUMMARY OF FINDINGS, CONCLUSION AND RECOMMENDATION.

5.1 Summary

5.2 Conclusion

5.3 Recommendation

BIBLIOGRAPHY

APPENDIX