EVALUATING THE NEED FOR EFFECTIVE POLICIES AS A PANACEA FOR SUSTAINABLE HOSPITALITY AND TOURISM INDUSTRY

TABLE OF CONTENTS

Certification. iii

Dedication. iv

Acknowledgements. v

Table of Contents. vi

Abstractviii

CHAPTER ONE. 1

Introduction. 1

1.1 Background of the study. 2

1.2 Statement of the problem.. 4

1.3 Objectives of the study. 4

1.4 Significance of the Study. 5

1.5 Research Questions. 5

1.6 Scope of the study. 6

1.7 Limitation of the Study. 6

1.8 Technical Terms. 6

CHAPTER TWO. 8

Literature Review.. 8

2.1 Concept of Hospitality and Tourism Industry. 8

2.2 Concept of Policy. 10

2.3 Overview of Hospitality and Tourism Policy in Nigeria. 12

2.4 Types of Policy in the Hospitality and Tourism Industry. 15

2.5 Sectors of Policy in Hospitality and Tourism Industry. 21

2.6 Features of Effective Policy in Hospitality and Tourism Industry. 23

2.7 Formulation and Implementation of Effective Hospitality and tourism Policies 30

2.8 Issues facing tourism policy in the Hospitality and Tourism Industry 39

2.9 Roles of Effective Policy Implementation in Hospitality and Tourism Industry 42

CHAPTER THREE. 44

Research Methodology. 44

3.1 Research Design. 45

3.2 Research Population and Sample Size. 45

3.3 Sources of Data Collection. 45

3.4 Procedure for Analysing Data. 46

CHAPTER FOUR. 47

Presentation, Analysis and Interpretation of Data. 47

4.1 Presentation Analysis and Interpretation according to Personal Data 47

4.2 Representing, Analysis and Interpretation according to Research Questions 49

4.3 Presentation, Analysis and Interpretation according to Questionnaires 53

4.4 Using ChiSquare to Test for Validation of Results. 57

CHAPTER FIVE. 69

Summary, Conclusion and Recommendation. 69

5.1 Summary. 69

5.2 Conclusion. 70

5.3 Recommendations. 70

Bibliography. 72

Appendix. 74

ABSTRACT

Effective Tourism policy states how the Hospitality and Tourism Industry is seen in the context of the national Economy. Thus the aim of the research work is to know the common types of policies in the Nation and to have an overview of the Hospitality and Tourism policy in Nigeria., the study covered areas such as concepts of Hospitality and Tourism Industry, concept of policies, the types and features of policy, sources and uses of policy in the Hospitality and Tourism Industry. However, the researcher adopted the use of questionnaire administration and personal observation. Meanwhile chisquare analysis was used to validate the results of the study. Recommendations include setting up of Hospitality and Tourism Policy commission that should see to the affairs of Tourism matters, clear statement of policy for easy communication and implementation and government involvement in overseeing to the implementation of effective policies at every level.